GhostCat FAQ

1. What services does GhostCat provide?

GhostCat collects botnet data from various authentic dark web sources. Our platform allows users to securely search for domains where data has been leaked, including usernames, passwords, URLs, leak dates, and other relevant details. This helps individuals and businesses identify exposed credentials, providing a crucial layer of protection against potential data breaches.

2. What packages do you offer?

We offer three subscription packages tailored to meet different needs:

• Free:

  • Cost: $0.00
  • Features: Includes free online support and 5 credits for basic searches.

• Enterprise:

  • Cost: $100.00
  • Features: Includes 300 credits, free online support, and a 72-hour response window for queries.

• Custom:

  • Cost: Varies
  • Features: Tailored subscription plans to meet unique needs. Click the custom button which will take to telegram channel for more information about custom options.

3. How do I check my available credits?

You can check your remaining credits at the top of your account dashboard. We will also notify you via email and on the dashboard when your credits are running low.

4. What happens if I run out of credits?

When your credits reach zero, you will not be able to perform additional searches until you purchase more credits or upgrade your subscription plan. 

5. Is my data safe with GhostCat?

We take data security seriously, and all interactions on the platform are encrypted using the latest security protocols. We ensure that no unauthorized parties can access your retrieved credentials or any personal data.

6. How can I cancel my subscription?

You can cancel your subscription anytime through the "Subscription" section of your account dashboard. Once canceled, your account will revert to the free tier, and your current plan will remain active until the end of the billing cycle.

7. Can I get a refund if I’m not satisfied?

We offer a 3-day refund policy. If you are not satisfied with our service within the first 3 days of your subscription, you may request a refund. No refunds will be issued after this period.

8. How often are the credentials updated in the database?

Our database is updated frequently, with new credentials being added in real-time as we monitor multiple sources across the dark web and other platforms.

9. Can I transfer credits between users?

At this time, credits cannot be transferred between users. Each user’s credits are tied to their individual account.

10. How do I reset my password?

To reset your password, click on the "Forgot Password?" link on the login page and follow the instructions. You will receive an email with a link to reset your password.